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We’d love to hear from you

From questions to compliments, drop us a line. We’re all ears (and vitamins).

We partner with reputable and trusted courier companies to handle our deliveries nationwide.

standard delivery fee of R89 is applied anywhere in South Africa and FREE delivery when you spend over R1250.

The Zero Drinks warehouse is based in central JoBurg and we ship our orders out from there, so delivery timelines will vary based on your location. We hold stock on all drinks and re-order from our suppliers based on demand.

The following delivery times apply:

  • 2-3 workdays - delivery to most major centres
  • 3-7 workdays - delivery to all regional areas

When a drink shows as “Sold Out”, we are temporarily out stock.

  • It typically takes 2-5 working days for us to get new deliveries in from our suppliers.
  • If there is a specific drink you would like to order, however, we are Sold Out, please send us an email and we can let you know when it is available again. Email: orders@vita24boost.com 
  • Our commitment:

You will be updated throughout the ordering process and receive email notifications from Zero Drinks when your order has been confirmed, dispatched from our warehouse, and once the order has been delivered.

We will do everything we can to get your order to you within the timelines and process communicated. However, we are reliant on partnerships with our IT system providers and courier companies and like life, unforeseen circumstances do happen… The good news is this is not often, nevertheless if it does, we will keep you updated on the status of your order and you can always reach out to us by phone on 076 869 3805 or Email: support@vita24boost.com

If you are hosting an event and would like to make a large order or need your order delivered quickly, please contact us and we will do our best to help you out. Phone: 076 869 3805 or Email: orders@vita24boost.com

Returns & Refund Policy

We want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, we’re here to help.

Returns

  • You may return any unopened and unused product within 7 days of receiving your order.

  • Products must be returned in their original packaging and condition.

  • Returns must be sent to our pickup address:

29 Innes Road, Unit No. 13
Jet Park, Boksburg, 1459
South Africa

  • Please contact our support team before returning any products to confirm eligibility and receive return instructions.

Return Shipping

  • We will cover the cost of return shipping.

  • Once your return is approved, we will arrange for a courier to collect the item(s) from your delivery address.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 working days, and a credit will automatically be applied to your original method of payment.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

  • Please contact us within 48 hours of delivery.

  • We may request a photo of the product and packaging to help us resolve the issue quickly.

  • We will replace the product or offer a full refund at no cost to you.

Questions?

Feel free to contact our team at admin@vita24boost.com for assistance with any returns or refund queries.

Our Commitment to Sustainability

At Vita24, sustainability isn’t just a buzzword — it’s a core part of who we are. We’ve gone to great lengths to ensure our products and packaging are as environmentally responsible as possible, without compromising on safety or quality.

  • Our bottles are fully recyclable (Class B) and carbon balanced, reducing their environmental footprint from production to disposal.

  • Each bottle features a child-proof hinge that complies with the EN71-1 Standard and BSDA Code of Practice, ensuring safety and durability.

  • The crystal-clear caps are designed without tear-off bands to help prevent unnecessary plastic waste and littering.

With Vita24, you can trust that you're making a responsible choice — one that prioritises your well-being and the planet.

Terms & Conditions

1. Promoter

This competition is run by Vita24 (the “Promoter”).

2. Eligibility

  • The competition is open to residents of South Africa aged 18 years or older.

  • Employees of Vita24, their immediate family members, or any affiliated companies are not eligible to enter.

3. How to Enter

  • To enter, complete the competition entry form by providing your details and answering the required questions.

  • Only one entry per person will be accepted. Duplicate entries using the same email address will be disqualified.

  • No purchase is necessary to enter the competition.

4. Prize

  • The prize is one case of Vita24 Vitamin Boost.

  • The prize is non-transferable, non-refundable, and cannot be exchanged for cash or any other alternative.

5. Winner Selection

  • Winners will be selected weekly at random from all valid entries received.

  • Winners will be notified via the email address provided in the entry form.

  • If a winner does not respond within 7 days of notification, the Promoter reserves the right to select an alternative winner.

6. Data Protection

  • By entering, participants agree that their personal data may be collected and used by the Promoter for the purposes of administering the competition and contacting winners.

  • Personal data will not be shared with third parties for marketing purposes without the participant’s consent.

7. General

  • The Promoter reserves the right to cancel, amend, or suspend the competition if circumstances beyond its control make it necessary to do so.

  • The Promoter’s decision is final and binding, and no correspondence will be entered into.

  • By entering this competition, participants are deemed to have accepted these Terms & Conditions.

THANK YOU!

your entry has been received

Winners will be selected weekly and will be contacted by the Vita 24 team.​

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